Onboarding is Part of the Infrastructure
A successful compost program is not just a green cart placed by the back door. It is a comprehensive system that requires careful onboarding. As Senkbeil notes, this begins with understanding exactly what materials a customer wants to divert, and then advocating for a clean, strict accepted-materials list—often starting small and building trust.
This upstream approach turns a waste management contract into a communications and operations discipline. It requires a purchasing system, a signage system, a staff training system, and a feedback system working in harmony.
Procurement Can Either Help or Hurt
If an operator buys a confusing mix of conventional plastics, “lookalike” products, unverified compostables, and BPI-certified items, the front-of-house and back-of-house teams are being set up to fail. You cannot out-train a bad purchasing strategy.
Cleaner streams begin with absolute procurement alignment: choose packaging that matches the local composter’s specific acceptance list, rigorously verify certification (using tools like the BPI Certified Products database), and keep the product mix as simple and uniform as possible.