COVID-19 and Our Unwavering Commitment to You
We are more committed than ever to our shared vision of a better, more sustainable earth, and the health and safety of our entire team, customers and community. We would like to update you on how we continue to live and breathe these commitments.
We are in unprecedented times and hope you and your loved ones are safe and healthy. The COVID-19 Pandemic is deeply personal for all of us, and we want to express that we feel and share your concerns. Despite these massive challenges, what gives us hope is our team’s incredible resilience and ability to swiftly respond to our ever-changing landscape.
Our print production team member Laneeka in gear, ready to sling clamshells!
“Any amount of time and effort is worth the safety of the team and our customers. We come into our fulfillment centers everyday with the intent of maintaining a safe and sanitary space in order to keep our morale high and service our customers with the same care and passion.”
Since early March, Better Earth has implemented the highest levels of cleanliness and safety standards across all aspects of our operations and those of our third-party suppliers, informed by ongoing recommendations from the Centers for Disease Control and World Health Organization.
We want you to feel assured that your Better Earth products are always packaged with care and are handled safely from production to delivery. Here are some of the measures our teams are practicing and will continue to practice as we dive into our new normal together.
To best protect the health and well-being of our essential employees, all nonessential employees are working remotely for the foreseeable future and we have restricted access to essential personnel only at our fulfillment centers.
Taking our team birthday parties virtual!
Health, Hygiene and Safety at Our Fulfillment Centers
- We have designed and implemented contactless product pick-ups with third-party freight forwarders to minimize any contact.
- And to minimize contact between essential employees, we have redefined shifts and have assigned machinery and tools to specific personnel so there is no sharing.
- All essential employees are required to wear gloves and masks onsite and sanitize regularly, according to the CDC’s guidelines. Sanitation centers are located at several key areas throughout our fulfillment centers alongside posted signs indicating the CDC’s guidelines for handwashing.
- Workspaces are wiped down twice a day with sanitizing wipes and/or sprays by designated sanitation managers.
- These practices will continue to be monitored and updated as additional recommendations from the CDC or WHO emerge.
“With these changes in our process, we can maintain our current service levels while ensuring the safety of our product. I’m confident in our team’s resiliency and ability to adapt.”
What skill + speed!
Traceability Across Our Supply Chain
We have ensured the above health and hygiene protocols, as well as contingency plans and daily temperature checks are standardized among our third-party suppliers. Furthermore, our products are traceable from raw material to finished goods, so we always have a full picture into every single product leaving our fulfillment centers. Thanks to these stringent measures, strong partnerships and more, our supply chain remains uninterrupted. We will continue to actively monitor this ever-evolving situation.
Better Earth product packaging at our Clarkston, GA Facility
Commitment to Our Community
We know restaurants are facing painful decisions right now, including forgoing strong-held values and sustainability commitments in order to make do in these difficult times. We believe nobody should have to choose between keeping the lights on or saving the planet.
In late March, we were proud to partner with the Georgia Restaurant Association to provide sustainable packaging at a subsidized community rate to our local restaurants in need.
We’ve set up contactless curbside pickup with our Sustainable Packaging Relief Program!
“We have always used sustainable products at both of our restaurants and it never occurred to me, even during this time, to stop. Yes, all restaurants are pinching pennies right now but I’d rather pinch my pennies in other ways. For all of this, we are grateful that Better Earth is providing compostable products at a subsidized rate. It’s definitely been helpful to us during this time.”
1910 Public House Salad in 9″x6″ Element Fiber Clamshell and House Burger w/ Sweet Potato Fries in our 10″x10″ Sugarcane Fiber Clamshell available in our Sustainable Packaging Relief Program
To date, we have donated thousands of dollars in savings to restaurants within the Greater Atlanta region through subsidized packaging and will continue to find new ways to help our customers accomplish their sustainability goals as we navigate this new normal together.
We encourage you to visit and follow our social media channels, including Facebook, Twitter, LinkedIn and Instagram, for the most up to date COVID-19 Response updates.
Pat Cape
Director of Supply Chain & Operations
Tune in to Better Earth Climate Week!
Food is central to just about everything – climate change included. In fact, the world’s food system is estimated to be responsible for one-quarter of the greenhouse gases humans generate each year.But every problem presents an even greater opportunity, and we believe...
Better Earth Featured in Oceanic COVID-19 Reopening Guidelines
We know foodservice operators are facing painful decisions right now as they explore reopening, including fear of forgoing sustainability commitments to comply with ever-evolving reopening guidelines.No one should have to choose between health and safety or saving the...
Join us in Celebrating World Oceans Day
Water is life, and it’s true. Our planet is 71% water, and similarly, up to 60% of the human body is too. And yet, the bodies of water we depend upon are being suffocated by the roughly 8 million metric tons of plastic dumped into our oceans every year. By 2050,...
An Unforgettable Earth Day
On this 50th Anniversary of Earth Day, we, like so many others, wanted to have a shiny thing to share with you.I mean, our entire mission is to create a better earth, right? And in fact, for the last year we’ve worked tirelessly and passionately to make that happen,...
Supporting Your Local Restaurants
In the midst of the COVID-19 pandemic, businesses large and small alike are having to close their doors permanently. As a growing business ourselves, we’re extremely sympathetic to all the closures we’re seeing - especially our friends in the restaurant business! ...
6 Easy Steps for Safely Ordering Takeout During COVID-19
Right now, ordering food to be delivered can seem a little scary. We’ve done our research, and we’ve created a quick guide of 6 Easy Steps of How to Safely Order Food Delivery Online you can reference, so you can feel secure when ordering your go-to burrito combo....
Let’s Get Sustainable Packaging to Those That Need It Most
Better Earth launches a sustainable packaging relief program in partnership with the Georgia Restaurant Association.COVID-19 is spreading rampantly around the world and the restaurant industry has been deeply affected. We know restaurants are facing painful decisions...
Soil, Compost and Compostables: What‘s the Connection?
December 5th is World Soil Day, and we hope you’ll join us in raising awareness about a story not told often enough: our soil’s unmatched power to feed and save our planet. At Better Earth, we recognize that our soil is in a dire state. Rapid...
Better Earth & Captain Planet Foundation Call on Kids to Redesign the School Lunch Tray
We believe that we do not inherit the Earth. We borrow it from our children. And if we want to protect the environment for future generations, we must act on plastic pollution. Schools are a great place to start. Join the School Tray Design Challenge! Click...
DIY: Build Your Own Backyard Composter in 10 Minutes
It’s spooky season and we think it’s about time one creepy crawler gets the love it deserves: the worm. So, for one afternoon, forget the haunted house and late-night thrillers and take 10 minutes to build the compost bin of your dreams – powered entirely by worms....
Welcome to our new office!
This September marked a milestone for the Better Earth family. In our continued pursuit to walk the talk on sustainability, we redesigned our Clarkston, Georgia office to further embody our mission, values and environmental goals. We’re excited to give you a sneak...
Better Earth Food Packaging and PFAS
Recent news has led to growing awareness, concern and confusion about per- and polyfluoroalkyl substances (PFAS), a general class of more than 5,000 chemicals that make compostable foodservice packaging grease and water-resistant. We hear and share these concerns. We...
Better Earth Sponsors Hyper-Local Food Festival AgLanta Eats
This July, Better Earth was proud to serve as a Community Sponsor for the hyper-local food festival AgLanta Eats and, through our 100% compostable products, help them meet their zero waste goals. This annual event raises funds for the AgLanta Grows A-Lot program,...
Let’s Walk the Talk: Better Earth & the #PlasticFreeJuly Challenge
Let’s face it – plastic is everywhere: our hospitals, homes and grocery aisles, as well as our rivers, streams and -- thanks to the proliferation of microplastics -- our stomachs too. By 2050, there will be more plastic in the ocean than fish. My name is Savannah...
Introducing New 40 oz. Eco-Bamboo Bowls
We’ve launched the 40 oz. Eco-Bamboo Bowl as part of our Two-Piece Collection to take your salads and grain bowls to the next level. The new 40 oz. Eco-Bamboo bowl is made from natural and compostable bamboo pulp. Bamboo is a fast-growing fiber, ensuring long-term...
